Privacy Policy
Last updated: July 17, 2026
Flathead Lake Storage respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://flatheadlakestorage.com, contact us, reserve a storage unit, access your account, or use services available through our website.
Information We Collect
Information You Provide
We may collect information you voluntarily provide through our contact form or other communications, including:
- Name
- Email address
- Telephone number
- Location or storage facility preference
- Information included in your message or inquiry
Reservations, Accounts, and Payments
Online reservations, account access, rental management, and payment services may be provided through SiteLink by Storable or another third-party service provider.
When you use those services, the provider may collect information such as your name, contact information, rental details, billing address, account information, and payment information. Payment card information is processed through the applicable payment provider and is not stored directly through the Flathead Lake Storage website.
Information collected through SiteLink or other third-party services is also governed by the provider’s own privacy policy. Information about Storable’s privacy practices is available at:
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- Internet Protocol address
- Browser and device type
- Operating system
- Pages viewed and links selected
- Referring website
- Date and time of access
- Security and error-log information
This information may be used to operate the website, maintain security, diagnose technical problems, and understand how visitors use the site.
Cookies and Consent Management
Our website uses cookies and similar technologies for website functionality, security, account access, reservations, analytics, and other services.
We use CookieYes to display our cookie consent notice, record visitor preferences, and manage consent for optional cookies. Visitors may accept or reject categories of non-essential cookies and may change their preferences using the cookie settings control available on the website.
Necessary cookies support essential website functions and security. Analytics cookies help us understand how visitors use the website. Disabling certain cookies may affect account, reservation, payment, or other website features.
Google Analytics
We may use Google Analytics to understand website traffic and visitor interactions. Google Analytics may collect information such as device type, browser type, approximate location, pages visited, referring sources, and interaction data through cookies or similar technologies.
We use this information to evaluate and improve our website. We do not intentionally send names, email addresses, telephone numbers, or other directly identifying information to Google Analytics.
Information about Google’s privacy practices is available at:
https://policies.google.com/privacy
How We Use Information
We may use collected information to:
- Respond to questions and contact requests
- Provide information about storage units, availability, pricing, and locations
- Process or assist with reservations and rental requests
- Manage customer accounts and storage rentals
- Process payments through third-party service providers
- Provide customer service
- Maintain website functionality and security
- Prevent spam, fraud, misuse, or unauthorized access
- Diagnose technical problems
- Analyze and improve our website and services
- Comply with legal, accounting, or regulatory obligations
How We Share Information
We may disclose information to service providers that help us operate the website and provide storage services, including:
- Website hosting and maintenance providers
- Email delivery providers
- Website security and spam-prevention providers
- SiteLink by Storable and related reservation or account-management providers
- Payment processors
- Analytics providers, if enabled
- Professional advisers such as accountants, insurers, or attorneys
These providers may access information only as necessary to perform services for us or as otherwise permitted by their own terms and privacy policies.
We may also disclose information when reasonably necessary to comply with applicable law, respond to legal process, protect our rights or property, investigate suspected fraud or security incidents, or protect the safety of our customers and others.
We may transfer information as part of a merger, acquisition, financing, sale of assets, or other business transaction.
Sale and Targeted Advertising
Flathead Lake Storage does not sell personal information and does not use personal information for targeted advertising across unrelated websites.
Data Retention
We retain information only for as long as reasonably necessary to respond to inquiries, manage customer relationships and rentals, complete transactions, maintain business and accounting records, resolve disputes, enforce agreements, protect the website, and comply with applicable law.
Retention periods may vary depending on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, alteration, misuse, or disclosure.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to request:
- Confirmation of whether we process your personal information
- Access to personal information we maintain about you
- Correction of inaccurate information
- Deletion of certain personal information
- A copy of certain personal information
- Withdrawal of consent where processing is based on consent
- An appeal if an applicable privacy request is denied
To submit a privacy request, contact us through the Contact page on this website.
We may need to verify your identity before completing a request. Some information may be retained where required or permitted for legal, accounting, security, fraud-prevention, or contractual purposes.
Children’s Privacy
Our website and services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
Third-Party Websites and Services
Our website may contain links to or embedded services operated by third parties, including SiteLink by Storable, mapping providers, payment services, and other websites.
We do not control the privacy or security practices of third parties. Visitors should review the privacy policies of those services before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, vendors, or legal obligations change.
The date at the top of this page identifies the most recent update. Material changes may be communicated through an additional notice on the website when appropriate.
Contact Us
Questions or requests regarding this Privacy Policy may be submitted through the Contact page on the Flathead Lake Storage website.